Instructions to Reset Your Password

  1. On your company device, press CTRL + ALT + Delete. You should see the following menu options:
    Ctrl-Alt-Del in Windows 10
  2. Select Change a password.
  3. Enter your previous password, your new password, and confirm your new password

Ctrl-Alt-Del Change a password in Windows 10Password Requirements:

  1. Minimum of 9 characters long
  2. Cannot contain more than two consecutive characters from your full name or your account name
  3. Must not be a password you use for any other service
  4. Contain characters from three of the following four categories:
    1. Uppercase characters (A through Z)
    2. Lowercase characters (a through z)
    3. Digits (0 through 9)
    4. Non-alphabetic characters (@, !, #, $, %, ^, &, *, -, =)


  1. You will know your password reset is successful when you receive the message Your password has been changed.
    New password confirmed in Windows 10
  2. You will need to re-authenticate for any apps or devices where your account is used such as Outlook on your mobile phone and Teams on your remote session.